For gyms & studios

Gym software your staff won't fight.

Check-in, billing, sales, retention, and personal training run off one member record. The person at the counter finally sees what the back office knows.

You didn't buy four systems.
It just feels that way.

Legacy gym platforms grew by acquisition. The modules underneath were never one product, so the seams land on your staff: every shift, at the desk, in front of a member.

The desk is the last to know

A member's card failed four days ago and the person checking them in has no idea. The awkward conversation happens later, badly, over the phone.

Leads live in a spreadsheet

Tours get booked in one place, followed up in another, and forgotten in a third. Nobody can answer "how many trials converted last month" without an evening of exports.

Churn is found in hindsight

You learn a member stopped coming when they cancel. The signal (six weeks of thinning check-ins) was sitting in the database the whole time.

Trainers run a shadow stack

Programs in one app, payments in another, notes in their phone. When a trainer leaves, the client history walks out with them.

Training takes a week

New front-desk staff need a manual and a buddy shift. High turnover plus a hard interface is a permanent tax on the business.

Support is a ticket queue

Something breaks on a Saturday morning at 6am. You are told it has been escalated.

The three workspaces

Three surfaces.
One nervous system.

Front Desk

The counter, in one screen

Built for the person standing up, mid-conversation, with three people waiting. Everything a shift needs without a single menu dive.

  • Check-in that shows context. Membership status, payment state, and churn flag on the same row you tap.
  • Memberships & billing: plans, freezes, past-due handling, and what to actually say when a card declines.
  • Classes and bookings on a calendar the whole gym shares, including virtual sessions booked by trainers.
  • Walk-in to lead in one tap. The visitor who didn't join today lands in the pipeline before they reach the parking lot.
  • Change who holds an account without rebuilding it. Billing, balance, and door access move together, and the membership keeps its join date.
  • Alerts that clear themselves. A flag set on a member disappears when the balance is paid or the form is signed, so the ones still showing are the ones that matter.
  • Paperwork at the counter. Forms generate pre-filled, get signed on a tablet, and file themselves against the thing they authorised.
  • Your gym's colours. Per-location theming, so it looks like your front desk, not ours.
Plexon · Front Desk · Iron Harbor
Today ● Live
148
Check-ins
6
Classes today
3
Past due
AD
Aisha Diallo
Unlimited · paid
In
JM
Jade Moreau
Unlimited · 26d gap
Risk 72
RN
Rosa Nkemi
Walk-in · no account
+ Add lead
CRM & Retention

Sell in, and keep them

A pipeline your sales lead will actually maintain, plus the half nobody else builds: knowing who is about to leave while you can still do something.

  • Seven-stage pipeline: new, contacted, tour booked, toured, trial, won, lost. A won lead becomes a member with their history intact.
  • Explainable churn risk. Not a mystery number: 21+ days absent, visit frequency halved, past due, slow start. Each shown with its weight.
  • Follow-ups that surface themselves. Today's calls and tours are the home screen, not a report you remember to run.
  • Built for thousands of leads. Server-side search and paging. The board stays fast at 3,000 rows because we tested it at 3,200.
Pipeline · Iron Harbor 96 open
New24
M. Okafor
T. Ruiz
S. Bello
Tour11
D. Vance
L. Park
Trial8
A. Haddad
N. Silva
Won19
R. Iyer
P. Chen
Retention · at risk
Jade Moreau 26d absent · past due 72
Andre Kessi Visits halved 48
Nina Rossi Slow start · wk 2 31
Trainer Hub

Coaching that stays in the gym

Virtual training and client progress as part of your platform, so the client history belongs to the business, not to whichever app your trainer happened to pick.

  • Program builder: workouts, exercises, sets, and progressive overload assigned to a client in a couple of minutes.
  • Set-by-set logging on the client's phone. Weights prefill from their best; PRs are detected automatically and celebrated.
  • Progress that means something: estimated 1RM per lift, weekly volume, bodyweight trend, consistency. Charts a member understands.
  • Virtual sessions with generated join links that land on the gym's own calendar. Remote clients count as clients.
  • Adherence flags on the trainer's roster: on track, behind, falling off. The same signal feeds retention.
Aisha Diallo · Back squat PR
W1W2W3W4W5W6W7
102kg
Est. 1RM
14
Sessions / 16
4
PRs this block
Adherence on track: 14 of 16 assigned sessions logged. Jade, by contrast, is flagged falling off on Priya's roster and in Retention.

See your own shift
run in Plexon.

Flat per-location pricing, all three workspaces included. Compare the tiers, or skip straight to the conversation.

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